How do I know if my loved
one is OK?
If your loved one is unable to answer a CareCall, The
CareCall system immediately calls the phone number(s) on the
notification list and communicates the urgent message that
your loved one has failed to answer and respond to their
CareCall. You also can view CareCall results in real
time from your account at
Who can I place on the
Anyone --it’s easy to list and alert family, friends or
neighbors about missed CareCalls and a possible emergency.
You can list up to two phone numbers on your notification
How many CareCalls can I
send to my loved one each day?
It depends on which CareCall Plan you chose. The
a Day Plan includes 31 CareCalls per month and the
Four Times a Day Plan includes 125 CareCalls
Does my loved one require
special phone equipment?
No. Anyone with a standard touch-tone phone can receive a
How do I
Login to your private account at
www.ParentCareCall.com using any PC with an internet
connection and follow the easy instructions.
What is the cost for my
After a one time activation charge of $99, CareCalls
cost less than 50 cents per call.
Is there a contract for
There is no contract. You may cancel your subscription
at any time.
How do I pay for my CareCall
Automatic monthly billing is charged to your Visa,
MasterCard, or American Express.
What message will my loved
one hear when they answer their phone?
You have three choices:
- You can type a text message that our computers will
translate into speech (TTS).
- Your can pick a message from our prerecorded audio
- You can record your own personal message.
What if a CareCall goes
If a CareCall is not answered on the first attempt, you can
have the system automatically retry calls from 3 to 30
minutes later. Depending on your loved ones situation, you
may want to be notified immediately if a call is unanswered
or give them time to answer the call later.
Does the system work with
answering machines or voice mail services?
Yes! If an answering machine picks up a call, you have the
option to leave your message on your loved one's machine,
retry the call later, or send an Escalation Call to someone
on your notification list.